24/7 emergency plumber · Brisbane & SEQ
Emergency plumber, 24 hours a day, 7 days a week
Burst pipe, major leak, no water or sewage overflow? Call now and a licensed PlumbCore plumber answers, including nights, weekends and public holidays.
Do this first: stop the water
Find your water meter. It’s usually at the front boundary, near the footpath, in a small box or pit. Turn the valve handle clockwise until it stops. That shuts off water to the whole property and limits the damage while we’re on the way.
Smell gas?
Don’t use flames or electrical switches. Leave the area and call from outside. Call 000 if anyone is in immediate danger.
Burst pipe? Turn off your water at the main
Where your main shut-off is, which way to turn it, and the isolation valves under your sinks and toilets. Learn it now, not in an emergency.
Emergencies we attend
- Burst, split or leaking water pipes, inside or outside
- Burst or leaking hot water tanks, and no hot water
- Water through ceilings, walls or floors
- Overflowing toilets and sewage backing up
- Blocked drains causing overflow
- Gas leaks and gas appliance faults
- No water to the property
What happens when you call
- A licensed plumber answersWe ask a few quick questions and talk you through isolating the water or gas if needed.
- We confirm cost before dispatchNo call-out fee. You’ll hear the price basis before anyone leaves.
- Make safe, then fixWe stop the damage first. Where we can, we finish the repair on the same visit. If parts are needed, we come back with them the next day.
- Report for insurance or agencyPhotos and written findings, ready for your insurer or property manager.
What customers said after an emergency
“We had a water supply at the rear of the house fail and rupture outside of normal business hours… An emergency call for assistance was put out to PlumbCore. Their response was fast and professional. In no time at all, Jaysen had the problem sorted.”
“Had a water pipe split at our property today, on the public holiday, and after hours as well. Our real estate use Plumbcore for emergency callouts… we had water back to the house.”
“We had our hot water tank burst and flooded the laundry area, PlumbCore [were] quick to respond… we had a mains water pipe leak somewhere under our slab and they helped redirect the mains rather than having to completely replumb the house.”
Questions about emergency callouts
Can I talk to a licensed plumber for advice?
Yes. After hours, a licensed plumber answers the phone. During business hours, our admin team answers and can put you through to one of our licensed plumbers for advice.
What counts as a plumbing emergency?
Anything that’s causing damage or leaves the property without a working toilet or water. That includes burst or split pipes, water coming through ceilings or walls, a burst hot water tank, sewage overflowing, or no water to the house.
How much does an after-hours plumber cost?
We don’t charge a separate call-out fee. Our published prices are for standard jobs in business hours. For after-hours and public holiday callouts, we confirm the price on the phone before we dispatch, so there’s no surprise on the invoice.
I rent. Who do I call?
In a genuine emergency, stop the water at the meter and then call us or your agency’s emergency contact. We’ll make it safe and let the property manager know what we found. Non-urgent repairs should go through your property manager first.