Hot water · Brisbane & SEQ
Hot water repairs and replacement in Brisbane
Electric, gas, solar and heat pump systems, repaired or replaced by licensed plumbers and gas fitters. No call-out fee, and a fixed price on replacements.
Hot water repairs and replacement
No hot water usually comes down to one of a few faults: a tripped circuit, a failed element or thermostat, a pilot or ignition fault on gas units, or a tank that’s reached the end of its life. We diagnose before we recommend replacing anything. If a repair makes sense, we’ll tell you.
| System | What we do | Worth knowing |
|---|---|---|
| Electric storage | Elements, thermostats, valves and full replacement. Our restricted electrical endorsement covers disconnecting and reconnecting the unit. | Check the hot water circuit on the switchboard first, especially on off-peak tariffs. |
| Gas storage & continuous flow | Ignition and pilot faults, valves, replacement and gas compliance | Gas work must be done by a licensed gas fitter. All our plumbers hold gas licences. |
| Heat pump | Installation, replacement and changeovers from electric | Heat pumps can cut hot water running costs. Ask whether rebates apply at the time of install. |
| Solar | Valve, booster and tank faults, and replacement | We’ll check whether the booster, panels or tank is the actual fault. |
Under warranty?
If your system is still under manufacturer warranty, the manufacturer may need to attend before anyone replaces parts. We’ll tell you on the call so you don’t pay for work the warranty would cover.
Burst tank or leaking relief valve?
A burst tank is an emergency. Turn off the cold water isolation valve at the unit and the power or gas, then call 1300 165 358. A relief valve that drips occasionally is normal. A constant stream isn’t.
Brands we install
Instant or heat pump unit stopped? Try a full reset →
Recent reviews
“Replaced our gas hot water system for us and was exceptionally quick to attend and complete the work. Kept us well informed through calls / text prior to arrival.”
“We had our hot water tank burst and flooded the laundry area, PlumbCore [were] quick to respond… we had a mains water pipe leak somewhere under our slab and they helped redirect the mains rather than having to completely replumb the house.”
“Contactable 24hrs a day every single day. From Body Corporate jobs to re-doing a broken hot water system at very short notice at the family home. Nothing ever an issue!”
Common questions
My instant hot water unit has stopped. Can I reset it myself?
Often, yes. Gas instant (continuous flow) units, heat pumps and some electric units can be reset by turning off the power, water and gas, waiting a minute, then turning them back on in order. Follow our step-by-step reset guide. If you smell gas or the unit is leaking, don’t reset it. Call us.
How long does a hot water replacement take?
A like-for-like replacement is usually done within a few hours once the unit is on site. Changing type or location takes longer. We’ll give you a timeframe with the quote.
Should I repair or replace my hot water system?
It depends on the age of the tank, the fault and whether it’s still under warranty. A failed element or thermostat on a younger tank is usually worth repairing. A leaking tank can’t be repaired. We’ll give you both options with prices.