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Heat pump hot water · Brisbane & SEQ

Heat pump hot water Brisbane, sized and installed properly

Changeovers from electric or gas, and new installs. Sized to your household, placed for airflow and quiet, and installed by licensed plumbers.

Heat pump hot water system beside a weatherboard home

Heat pump hot water in Brisbane

A heat pump works like a reverse-cycle air conditioner in reverse. It draws heat from the surrounding air and moves it into the water in the tank, instead of heating the water directly with an element. Because it’s moving heat rather than making it, a heat pump typically uses much less electricity than a standard electric storage system to heat the same amount of water. Brisbane’s mild climate suits them well.

PlumbCore installs heat pumps as new systems and as changeovers from old electric or gas storage units, across Brisbane and South East Queensland.

Is a heat pump right for your home?

  • You’re replacing an old electric storage system and want lower running costs
  • You have rooftop solar and want to heat water during the day
  • You have space outside with good airflow for the unit
  • You’d like to move away from gas

A heat pump isn’t always the best fit. If space is tight, the unit would have to sit right next to a bedroom window, or your household uses a lot of hot water in short bursts, we’ll tell you, and talk through other options such as a correctly sized electric or gas system.

Getting the install right

Most heat pump problems come back to the install, not the unit. These are the things we check before we quote:

  • Sizing: tank size matched to how many people live in the home and how they use hot water
  • Placement: enough airflow around the unit, and away from bedroom windows where the compressor could be heard at night
  • Condensate: a heat pump produces water as it runs, so we make sure it drains away properly
  • Power and timing: setting the unit to run when it suits your tariff or solar
  • Tempering: a tempering valve so the water at your bathroom taps is delivered at a safe temperature

How a changeover runs

  1. Tell us about your current systemSend a photo of the old unit and its compliance plate, and where it sits.
  2. Fixed written quoteSizing, placement and any changes needed, priced before work starts.
  3. Install on the dayWe remove the old system, install and commission the heat pump, and test it.
  4. HandoverWe show you the controls and settings, and lodge compliance paperwork.

Electrical work

Our restricted electrical endorsement covers disconnecting and reconnecting hot water systems. If your home needs a new circuit or switchboard changes, that has to be done by a licensed electrician, and we’ll tell you up front.

Rebates

Government rebates for heat pumps change from time to time. Ask us whether any apply when we quote, and check the eligibility rules before you buy.

Already have a heat pump that’s stopped? Try the step-by-step reset, or see hot water repairs.

Common questions

Will a heat pump work in a Brisbane winter?

Yes. Heat pumps work well in Brisbane’s climate. On colder mornings they can take a little longer to reheat the tank, which is why sizing the system correctly matters.

Are heat pumps noisy?

The compressor makes a hum, similar to an air conditioner’s outdoor unit. That’s why we place it away from bedroom windows where possible.

Can you replace my electric hot water with a heat pump?

Yes. We regularly change electric storage systems over to heat pumps. We check sizing, placement and power before we quote.

Do I need an electrician as well?

Often not. Our restricted electrical endorsement covers disconnecting and reconnecting the system. If a new circuit or switchboard work is needed, a licensed electrician has to do it, and we’ll tell you before you commit.

Water where it shouldn’t be?

Call now, 24/7. After hours, a licensed plumber answers. During business hours, our admin team answers and can put you through to a licensed plumber for advice.

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