Real estate & body corporate
Maintenance plumbing that makes property managers’ lives easier
Fast tenant contact, clear findings with photos, and an invoice your owner won’t query. Including when the problem turns out not to be plumbing.
Trusted by builders, and by more than 10 real estate agencies and childcare providers across Brisbane.
How a work order runs
- Work order receivedBy email to jobs@plumbcore.com.au, or by phone for emergencies 24/7.
- Tenant contacted fastWe book access directly with the tenant and keep you copied.
- Attend, diagnose, photographBefore and after photos and a plain-English cause for every job.
- Approval for anything extraIf the scope changes, we come back to you before we proceed.
- Invoice with findingsSent to the agency or owner as instructed, with a Form 4 where the work is notifiable.
“No fault found” reporting
Sometimes the dishwasher just isn’t switched on at the wall. When there’s no plumbing fault, we say so clearly on the report, explain it to the tenant on site, and tell them the agency will advise on costs. That way you can decide who pays without a dispute.
What we cover
- Emergency callouts for burst pipes, no water, blocked toilets and hot water failures
- Hot water replacements, with an owner-approval quote
- Leak detection and water-bill investigations
- Blocked drains with camera evidence
- Gas appliance faults and replacements
- Body corporate common property, and backflow testing
- Pre-lease and routine plumbing inspections
From the agencies and owners we work for
“Attention to detail. Punctual and definite value for money… As a Property Manager their quick response time and continual support is invaluable.”
“Had a water pipe split at our property today, on the public holiday, and after hours as well. Our real estate use Plumbcore for emergency callouts… we had water back to the house.”
“Contactable 24hrs a day every single day. From Body Corporate jobs to re-doing a broken hot water system at very short notice at the family home. Nothing ever an issue!”
Questions from agencies
Can you invoice the agency directly?
Yes. We invoice the agency or owner as instructed on the work order, with photos and findings attached.
Who pays when there’s no plumbing fault?
The agency and owner decide that, not us. We report exactly what we found so you can decide quickly, and we tell the tenant on site that the agency will be in touch about costs.
Do you handle body corporate common property?
Yes. We work with body corporate managers on common property plumbing, hot water, drainage and backflow testing.